When Madison residents went to vote in a special election this month, they didn’t have to stand in line according to their last name or wait for poll workers to flip through paper lists to find their names. For the first time, election officials there used electronic pollbooks to check voters in, allowing them to search for voters’ names and collect signatures on digital pads. They could also use the e-pollbooks to process absentee ballots, register new voters, and issue voter numbers, just as they did with paper poll books, but with less chance of error. The pilot program in the state capital offered a glimpse of both the technology’s potential — and its current limitations. Poll workers praised the state’s in-house e-pollbook system, known as Badger Book, for its speed and accuracy. But its high costs, limited vendor options, and a lack of state funding for support staff have stalled broader adoption, especially in large cities.
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