National: Why we can expect more voting machine headaches in 2020 | Steven Rosenfeld/Salon
Still-incomplete explanations of problematic aspects of new voting systems that debuted in November 2019 and will be used in 2020 suggest that voters will likely see random delays in voting and vote counting during next year’s presidential primaries and fall election. The new voting systems were being tested or deployed in advance of 2020. While the machinery did not widely fail across all jurisdictions, there were diverse and serious problems that could undermine public trust if they recur in 2020. However, the official responses, thus far, have not been reassuring. Take Georgia, for example. There, new systems were tested in nine counties on November 5 before statewide use in 2020’s primaries. In four counties, the start of voting was delayed by more than one hour, according to a secretary of state summary that mostly blamed the users, but not the technology. The users would be poll workers and other officials (who underwent training) and private contractors who program the system checking in voters. The opening of the polls is one of the busiest times at polling places, when people come to vote on their way to work. “We had 45 incidents out of 27,482 votes or an incident rate of 0.164 percent,” the secretary of state’s report summary said. “Nearly all issues were caused by human error or interaction which can be mitigated through training or identified through testing.” That statistical assessment is breezy. The report’s fine print describes poll openings delayed by an hour, but does not say how many voters were kept waiting. The apparent reason was that the electronic poll book system had “an additional field within the dataset erroneously.” If that analysis is correct, that is an amateur programming error. The report said that private vendors used Wi-Fi to access and reprogram it. But that wasn’t the only problem.