National: How Close Did Russia Really Come to Hacking the 2016 Election? | Kim Zetter/Politico
On November 6, 2016, the Sunday before the presidential election that sent Donald Trump to the White House, a worker in the elections office in Durham County, North Carolina, encountered a problem. There appeared to be an issue with a crucial bit of software that handled the county’s list of eligible voters. To prepare for Election Day, staff members needed to load the voter data from a county computer onto 227 USB flash drives, which would then be inserted into laptops that precinct workers would use to check in voters. The laptops would serve as electronic poll books, cross-checking each voter as he or she arrived at the polls. The problem was, it was taking eight to 10 times longer than normal for the software to copy the data to the flash drives, an unusually long time that was jeopardizing efforts to get ready for the election. When the problem persisted into Monday, just one day before the election, the county worker contacted VR Systems, the Florida company that made the software used on the county’s computer and on the poll book laptops. Apparently unable to resolve the issue by phone or email, one of the company’s employees accessed the county’s computer remotely to troubleshoot. It’s not clear whether the glitch got resolved—Durham County would not answer questions from POLITICO about the issue—but the laptops were ready to use when voting started Tuesday morning. Almost immediately, though, a number of them exhibited problems. Some crashed or froze. Others indicated that voters had already voted when they hadn’t. Others displayed an alert saying voters had to show ID before they could vote, even though a recent court case in North Carolina had made that unnecessary.