It took 12 hours before the Portage County Board of Elections could post results from Tuesday’s elections because of a “computer server” issue. Four in-house technicians and several state and national technicians via telephone from Dominion (the machine vendor and support company) got things working again. “Some of the candidates called to see what was happening and to confirm results this morning,” said Board of Elections Director Faith Lyon. “This has never happened before. The final unofficial results were available by 7 a.m. [Wednesday]. She said there were no glitches in the system during a test run on Friday, prior to Election Day. But on Tuesday night, there were problems.
“We weren’t able to upload the ballots from the electronic voting machines, the memory code wasn’t working,” Lyon said. “The two entities weren’t speaking to each other, they were ignoring each other. The technicians had to dissect it piece by piece, they didn’t know if it was our server or the wiring.” She said the audit log, which usually tells you what’s happening with the internal system, didn’t even show there was a problem.
Board of Elections workers sifted through 1,000 manual votes, but by 3 a.m., the system started working again.
… “We’re still looking into some issues with our equipment and with our vendors and still working on what caused this, because we at this point don’t know what the cause was,” Lyon said. “We know that we made a fix and that the votes were tabulated appropriately but we are still looking for a true cause or a better explanation as to what happened.”