About one-fourth of 40,000 who applied were rejected, because they couldn’t verify their party membership, Republican chairman says. The Utah Republican Party’s first foray into online voting in Tuesday’s presidential caucus was not without snags, with voters stymied by long waits and confused by the registration process. Utah Republican Party Chairman James Evans said about 90 percent of the calls from people having problems with the online voting system were from people who thought they had registered to vote online, but either couldn’t be approved because their membership in the party couldn’t be verified or they had misplaced the personal identification number (PIN) that was emailed to them. Evans said about 40,000 applied to vote online but 10,000 of those were rejected because their records couldn’t be verified. Many didn’t realize they had been denied until they tried to vote Tuesday.
“Primarily it was people thinking they were approved to vote online [but were not],” Evans said. “The other category were people who received their PIN and it went to their spam folder or they just deleted it.”
The support line for the online voting was bogged down with calls from confused voters — both those having problems voting and others who hoped to be able to register Tuesday, although the pre-registration deadline had already passed. It meant long, frustrating waits for some voters.