The election results reporting glitch in Monmouth County was caused by four laptops that were used to create the voting machine cartridges, authorities said. Hours after the polls closed on election night, results were not displaying online. The county said software issues were to blame and they were working to determine the root of the problem. “The most important issue is the integrity and accuracy of the ballot,” county Clerk M. Claire French said in a press release. “The ballots were counted: the tally was delayed but still accurate.” Information Technology staff from the county and Dominion Voting System, who supplies the equipment, replicated the pre- and post-election work flow to determine that the four laptops used to create 916 voting machine cartridges did not have an old operating system uninstalled.
The operating system was upgraded in September to the latest version that is federal and state certified, authorities said.
On election night, the 916 voting machine cartridges and corresponding paper printouts were delivered to the election offices in Freehold to be read, authorities said. If the cartridge could not be read electronically, the district’s votes were entered manually using the paper printout.