Computer connections were restored to all 131 branch offices of the Michigan Secretary of State this afternoon after a broken fiber link interrupted services.
Officials cautioned it would take time to address the backlog created by the outage.
According to the SOS, the break occurred on Wednesday on a mainframe computer essential to branch office systems. Technicians have repaired the break and restored its connection with the computer system, but restoration of the entire system is not yet complete.
Detroit resident Nick Bergeron visited the SOS office on West Grand Boulevard in Detroit on Wednesday and today to renew his driver’s license.
“I’m not really that frustrated with the situation because I guess the problem is statewide,” Bergeron said. “Rather than come here again, they gave me a number to call to check in and see if the problem has been fixed.”