Maricopa County Recorder Adrian Fontes and a Tempe-based technology company are trading blame for problems that caused dozens of polling places to fail to open on time Tuesday. The county hired Insight Enterprises, a global information technology contractor, to set up voter check-in equipment on Monday and provide technical support on Tuesday, the Recorder’s Office and an Insight representative agreed. But the explanations diverge from there. The check-in equipment lets poll workers verify the identity of a voter and print a custom ballot. The equipment uses an internet connection to access the voter registration database and connect to the printer. If voters cannot check in or print a ballot, they cannot vote. The Recorder’s Office said the contract called for 103 Insight employees to set up polling sites Monday, but only 73 technicians showed up, according to an email the office sent to the Maricopa County Board of Supervisors and county executives. Insight begs to differ.
Company spokesman Scott Walters told The Arizona Republic the company was hired to provide 83 employees to set up equipment Monday and 40 technicians on election day to troubleshoot, with additional support as needed.
The company provided more employees than required — 85 on Monday and 60 on Tuesday — Walters said in an email.
But the Recorder’s Office said technicians were so behind that they missed appointments with building owners to set up polling locations, which are typically at churches, schools and other community buildings, the email to county officials said.